229 minutes too late
THE AVERAGE ESTATE AGENT TAKES NEARLY FOUR HOURS TO RESPOND TO A NEW LEAD. 78% OF DEALS GO TO WHOEVER PICKS UP FIRST. EVERY MINUTE IS A LOST COMMISSION.
AI for professional services
SERVICE INDUSTRIES RUN ON TRUST. BUT THE PEOPLE WHO BUILD THAT TRUST SPEND MOST OF THEIR TIME ON EVERYTHING ELSE. WE'RE FIXING THAT.
The tools store data. They don't do the work.
AN ESTATE AGENT ANSWERING EMAILS AT MIDNIGHT. A DOCTOR NINE MINUTES IN THE SYSTEM FOR EVERY FIFTEEN WITH A PATIENT. A SOLICITOR WITH ONE HOUR LEFT AFTER BILLING FOR EVERYTHING ELSE IN THEIR DAY. THE PROBLEM ISN'T THE PEOPLE. IT'S EVERYTHING AROUND THEM.
Up to 40%
of professional time lost to admin, coordination, and rework
Industry benchmarks, 2024
Genie is an AI layer that sits on top of the systems you already use — your CRM, your records, your practice software. It doesn't replace anything. It runs the work those systems can't.
GENIE PLUGS INTO WHAT YOU ALREADY RUN — CRM, HEALTH RECORDS, PRACTICE MANAGEMENT. NO MIGRATION. NO SWITCHING. NO LEARNING CURVE. JUST LESS OF THE WORK YOU SHOULDN'T BE DOING.
AUTOPILOT FOR ROUTINE TASKS. CO-PILOT FOR SENSITIVE DECISIONS. ESCALATE WHEN A HUMAN MUST STEP IN. THREE MODES. YOUR RULES. ALWAYS REVERSIBLE.
EVERY PRODUCT IS PURPOSE-BUILT FOR ITS INDUSTRY — WITH DEDICATED AI SPECIALISTS, LOCAL REGULATORY FRAMEWORKS, AND WORKFLOWS DESIGNED AROUND HOW THAT PROFESSION ACTUALLY WORKS. NOT GENERIC. SPECIFIC.
THE AVERAGE ESTATE AGENT TAKES NEARLY FOUR HOURS TO RESPOND TO A NEW LEAD. 78% OF DEALS GO TO WHOEVER PICKS UP FIRST. EVERY MINUTE IS A LOST COMMISSION.
RENTERS' RIGHTS ACT. MATERIAL INFORMATION PART C. AML TIGHTENING. 60% OF AGENCIES SAY COMPLIANCE IS THEIR TOP CONCERN FOR 2026 — AND MOST STILL DO IT BY HAND.
CRM UPDATES. PORTAL LISTINGS. FOLLOW-UPS. BROCHURES. UK ESTATE AGENTS SPEND MORE TIME MANAGING SOFTWARE THAN MANAGING RELATIONSHIPS. THE ADMIN ISN'T OPTIONAL — BUT DOING IT MANUALLY IS.

The agency runs itself. The agent runs the relationships.
LEADS ANSWERED IN SECONDS. VALUATIONS IN 90 SECONDS. COMPLIANCE CHECKED AUTOMATICALLY. BROCHURES FROM PHONE PHOTOS. ALL ON TOP OF YOUR EXISTING CRM — NOTHING REPLACED.
A SOLICITOR'S TARGET IS 1,400 BILLABLE HOURS A YEAR. THAT'S SIX HOURS OF CLIENT WORK EVERY DAY — LEAVING ONE HOUR FOR ADMIN, COMPLIANCE, TRAINING, AND EVERYTHING THAT ACTUALLY KEEPS A PRACTICE RUNNING.
74% OF SMALL FIRMS SAY THEY SPEND TOO MUCH TIME ON ADMIN. DOCUMENT MANAGEMENT ALONE EATS 11 HOURS EVERY WEEK. THE PROFESSION ISN'T LOSING LAWYERS TO OTHER CAREERS — IT'S LOSING THEM TO PAPERWORK.
SRA ENFORCEMENT IS TIGHTENING. FCA IS TAKING OVER AML OVERSIGHT. WHEN SOLICITORS BILL £150–£500+ PER HOUR, RECOVERING EVEN ONE HOUR A DAY CHANGES THE ECONOMICS OF THE ENTIRE PRACTICE.
The practice runs itself. The solicitor runs the cases.
DOCUMENT DRAFTING. LEGAL RESEARCH. CLIENT COMMS. SRA AND AML COMPLIANCE. BILLING CAPTURE. PURPOSE-BUILT FOR UK LAW FIRMS — NOTHING GENERIC.

NHS DOCTORS SPEND 30–50% OF THEIR TIME ON DOCUMENTATION. NINE MINUTES IN THE SYSTEM FOR EVERY FIFTEEN WITH A PATIENT. THE PAPERWORK ISN'T HELPING ANYONE GET BETTER.
40% OF NHS NURSES PLAN TO LEAVE. NOT BECAUSE OF THE CARE — BECAUSE OF EVERYTHING AROUND IT. 70% OF TRUSTS STILL RELY ON MANUAL DISCHARGE PROCESSES. THE SYSTEM IS BURNING OUT ITS BEST PEOPLE.
PATIENT NO-SHOWS COST THE NHS £216 MILLION EVERY YEAR. POOR SCHEDULING. MISSED FOLLOW-UPS. FRAGMENTED COMMUNICATION. THESE ARE FIXABLE PROBLEMS — IF SOMEONE BUILDS FOR THEM.

The operations run themselves. The clinicians run the care.
PATIENT COMMS. CLINICAL DOCUMENTATION. CQC COMPLIANCE. ADMIN OPERATIONS. TRIAGE ROUTING. PURPOSE-BUILT FOR UK HEALTHCARE — NOTHING GENERIC.
What we're building
Purpose-built for estate agencies
LEADS ANSWERED IN SECONDS. VALUATIONS IN 90 SECONDS. COMPLIANCE ACROSS 8 FRAMEWORKS. YOUR CRM ALWAYS CURRENT. POWERED BY 9 DEDICATED AI SPECIALISTS WHO UNDERSTAND HOW AGENCIES ACTUALLY WORK.
Purpose-built for law firms
DOCUMENT DRAFTING. LEGAL RESEARCH. CLIENT COMMS. SRA AND AML COMPLIANCE. BILLING CAPTURE. AI THAT UNDERSTANDS LEGAL WORKFLOWS — NOT A CHATBOT WITH A LAW DICTIONARY.
Purpose-built for healthcare operations
PATIENT COMMS. CLINICAL DOCUMENTATION. CQC COMPLIANCE. ADMIN TRIAGE. SCHEDULING. AI THAT UNDERSTANDS CLINICAL WORKFLOWS — NOT A GENERAL TOOL POINTED AT A HOSPITAL.
Genie connects to your existing CRM, health records, or practice software. No migration. No replacement. Nothing changes except the amount of admin on your desk.
AI specialists answer enquiries, draft documents, check compliance, send updates, and manage scheduling — automatically, with human oversight wherever it matters.
Track response times, task completion, and compliance status. Every action logged. Every decision traceable. Improvement you can actually measure.
GENIE CONNECTS TO THE SYSTEMS ALREADY IN PLACE — YOUR CRM, YOUR RECORDS, YOUR PRACTICE SOFTWARE. NO SWITCHING COSTS. NO LEARNING CURVE. EVERYTHING YOU USE, ORCHESTRATED.
PrincipleTHREE CONTROL MODES: AUTOPILOT, CO-PILOT, ESCALATE. FULL AUDIT TRAILS. TRACEABLE DECISIONS. COMPLIANCE ISN'T A CHECKBOX — IT'S HOW THE SYSTEM THINKS.
PrincipleEACH PRODUCT HAS ITS OWN AI SPECIALISTS WITH DEEP REGULATORY KNOWLEDGE. LOCAL COMPLIANCE FRAMEWORKS FOR EVERY MARKET. BUILT FOR YOUR PROFESSION — NOT ADAPTED FROM SOMEONE ELSE'S.
PrincipleWe build AI for professional services. Our products handle the admin, compliance, and repetitive work that buries professionals — so they can get back to their clients, their patients, and their cases. We're starting with estate agencies and expanding into legal and healthcare.
Each is a standalone product, purpose-built for its industry. RealGenie is for estate agencies. JustGenie is for law firms. CureGenie is for healthcare operations. They share underlying AI research, but each has its own dedicated specialists, workflows, and regulatory frameworks — because every profession works differently.
Soon. We're in the final stages of development with a confirmed pilot partner — a practising UK estate agency. JustGenie and CureGenie are in active research and development.
No. Genie is designed to sit on top of what you already use. Your CRM, practice software, or health records stay exactly where they are. Nothing to migrate. Nothing to relearn.
You control that. Autopilot handles routine tasks automatically. Co-pilot drafts work for your review before anything goes out. Escalate flags anything that needs a human decision. You choose which mode applies to what — and you can change it whenever you want.
Every action is logged and every decision is traceable. Genie is built with compliance at its foundation — GDPR, data residency, and industry-specific frameworks like CPR for real estate, SRA for legal, and CQC for healthcare.
Generic AI doesn't understand your profession, your regulations, or your workflows. Our products are purpose-built — with dedicated AI specialists, regulatory compliance at the core, and deep integration with the tools professionals already use. They don't just answer questions. They do the work.
London, United Kingdom. We're building for the UK market first — with global expansion planned through localised regulatory frameworks for each new market.
Reach out to us at hello@genieailabs.com. We're selectively onboarding early partners and would love to hear from you.
Estate agencies are highly manual, sales-driven, and regulation-heavy — which makes them the ideal proving ground. Agents lose hours every day to admin that AI can handle. And with major regulatory changes hitting in 2026, the need is urgent and the timing is now.
WE'RE BUILDING FOR TEAMS WHO ARE TIRED OF SPENDING THEIR BEST HOURS ON THEIR WORST WORK. IF THAT SOUNDS FAMILIAR — LET'S TALK.